We know our portal isn’t perfect. We have listened to your feedback though, and invested a lot of resources over the past 3 years to make it better.
- In 2015 we created a new Orders Department and added staff so data input into the portal was more thorough and accurate.
- In 2016 we built a state-of-the-art server for the portal to live on and we also invested in enterprise grade fiber service to make it faster and more reliable to access.
- In 2017 we tested the ability of pickup and delivery confirmations right in the driver’s hands via a tablet-style device so the statuses in the portal are real-time and more current.
We will do as we have always have done, continue to evaluate and improve the tools our customer’s need to do business with us more efficiently.